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Cancellation

1. You must notify us of your intent to cancel your subscription at least 60 calendar days before the subscription renewal date. if notice is not received before such date, your subscription will automatically renew for the subsequent renewal period.

2. Upon cancellation of your subscription by either party for any reason:
   we will cease providing you with the platform and you will no longer be able to access your account;

3. Any outstanding balance owed to us for your use of the platform through the effective date of such termination will immediately become due and payable in full; and your online store(s) and app(s) will be taken offline.

4. if you purchased a domain name through us, upon cancellation, your domain will no longer be automatically renewed. following cancellation, it will be your sole responsibility to handle all matters related to your domain with the domain provider.

5. to initiate a cancellation, email support@weevi.com we will send you an official confirmation if and when your subscription has been cancelled.
   
   
   

Technical support

1. The availability of technical support starts on the date you subscribed to the platform, and automatically renews with the subscription. 

2. All packages are offered with free technical support. this support is available online through weevi tickets or emailing [email protected] All tickets are responded and addressed to on a “first come, first serve” basis.

3. Our support includes, support on any usability problems, support on any platform accessibility  problems, platform usage consultancy, content update consultancy

4. For normal non time-critical requests. Our office hours are Monday to Friday, 8.00 am until 5:30 pm beirut time excluding official holidays. During this time we will respond to any support requests within 1 hour either via email or phone. Outside of office hours we will endeavour to respond within 24 hours, otherwise within the first 2 hours of the next working day. 

5. For time-critical requests. A 24/7 support line or a live chat and email will be available during non-working hours. During this time we will respond to any critical support requests in less than 1 hour either via email or phone.  Technical support personnel will be able to start acting immediately on resolving critical issues.

6. Critical issues are issue that renders the platform unusable, [ie not being able to post or process orders], causes loss/corruption of stored data, exposes security vulnerabilities or any severe performance issue.

7. Services not included in our support services obligation:. Issues related to logistical deliveries, issues related to running your offline business, content updates [ After launch ], issues related to your inability to take orders due to faults in your systems or internet connectivity.
   
   
   

Prohibitions and restrictions

1. Using the platform as a catalogue with no intention of using it as an online store is prohibited and will result in termination of your account without prior notice.

2. You may not use the platform for any illegal or unauthorized purpose, or to violate any laws in your jurisdiction (including but not limited to copyright laws).

3. Verbal or written abuse of any kind (including threats of abuse or retribution) of any weevi customer, employee, member, or officer will result in immediate account termination.

4. you represent, covenant, and warrant that you will use the platform in compliance with all applicable laws (including but not limited to policies and laws related to spamming, privacy, obscenity, or defamation). You may not access or otherwise use third party mailing lists in connection with preparing or distributing unsolicited email to any third party. You hereby agree to indemnify and hold us and our content providers and the respective directors, officers, employees and agents of each harmless against any damages, losses, liabilities, settlements, and expenses (including without limitation costs and reasonable attorneys' fees) in connection with any claim or action that arises from an alleged violation of the foregoing. although we have no obligation to monitor the content provided by you or your use of the platform, we may do so and may remove any such content or prohibit any use of the platform it believes may be (or alleged to be) in violation of the foregoing.

5. The terms are for the use of the platform. the terms do not grant you a license to any software. you agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the platform, use of the platform, or access to the platform without our express written permission. you will not, directly or indirectly, reverse engineer, decompile, disassemble, or otherwise attempt to discover the source code, object code, or underlying structure, ideas, or algorithms of or included in the platform or any software, documentation or data related to the platform; modify, translate or create derivative works based on the platform or any software; or copy (except for archival purposes), distribute, pledge, assign or otherwise transfer or encumber rights to the platform or any software; use the platform or any software for timesharing or service bureau purposes or otherwise for the benefit of a third party; or remove any proprietary notices or labels.
   
   
   

Electronic communications

1. You acknowledge that we will use the email address you provide as the primary method for communication. It is under your responsability to notify us of any email issues you are encountering.

2. For every email messages you send in connection with the platform, you acknowledge and agree that the recipient has agreed to receive such communication and that you will not engage in the act of sending unsolicited emails.
   
   
   

Privacy policy

1. you acknowledge and agree that your use of the platform, including your information that we transmit to or store, is governed by our privacy policy found at www.weevi.com/privacy.

2. No credit card information is stored in any way.
   
   
   

Intellectual property

1. You acknowledge and agree that: (a) the platform including without limitation, any modifications, enhancements and updates, and any originals and copies thereof, in whole or in part, and all intellectual property rights therein (collectively, "proprietary information") are owned by us and/or our third party sponsors, partners, and other co-branders (collectively, "content providers"), (b) the proprietary information contains valuable copyrighted material and is protected by local and international copyright and other intellectual property laws, (c) the proprietary information is licensed, rather than sold, to you pursuant to these terms, and (d) you have no rights in the proprietary information, other than the rights and licenses granted to you herein.
   
   
   

Trademarks

1. "weevi" and our logos (both words and design) either are our trademarks, service marks, or registered trademarks or our content providers, and may not be copied, imitated or used, in whole or in part without our prior express written consent or that of our content providers. in addition, all page headers, custom graphics, design and user interface elements, and scripts are service marks, trademarks, and/or trade dress of weevi and may not be copied, imitated, or used, in whole or in part without our prior written permission, which consent may be withheld in our sole discretion.
   
   
   

Limitation of liability

1. You expressly understand and agree that we shall not be liable for any direct, indirect, incidental, special, consequential or exemplary damages, including but not limited to, damages for loss of profits, goodwill, use, data or other intangible losses resulting from the use of or inability to use the service.

2. In no event shall we or our suppliers be liable for lost profits, or any special incidental or consequential damages, arising out of or in connection with the platform or these terms (however arising including negligence). you agree to indemnify and hold us and (as applicable) our parent, subsidiaries, affiliates, partners, officers, directors, agents, and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of your breach of these terms or the documents it incorporates by reference, or your violation of any law or the rights of a third party.

3. weevi, our officers, directors, employees, and agents, separately or collectively, will in no event be liable for more than the total fees actually received by weevi from you for the services during the one-month period before the claim or cause of action arose. multiple claims will not expand this limitation.
   
   
   

Warranties

1. your use of the platform is at your sole risk. the platform is provided on an “as is” and “as available” basis without any warranty or condition, express, implied or statutory.

2. we do not warrant that the platform will be uninterrupted, timely, secure, or error-free.

3. we do not warrant that the results that may be obtained from the use of the platform will be accurate or reliable.

4. we do not warrant that the quality of any products, services, information, or other material purchased or obtained by you through the platform will meet your expectations, or that any errors in the platform will be corrected.
   
   
   

Indemnification

1. You agree to defend, indemnify and hold us and our content providers and the respective directors, officers, employees and agents of each harmless from and against any and all claims, losses, damages, liabilities and costs (including, without limitation, reasonable attorneys' fees and court costs) arising out of or relating to your breach of any of these terms or use by you or any third party (authorized, permitted or enabled by you) of the platform, except to the extent the foregoing directly results from our own gross negligence or willful misconduct. we reserve the right, at our own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you. this foregoing indemnification will survive any termination or expiration of these terms or your use of this website or the services.
   
   
   

Modifications

1. We reserve the right at any time, and from time to time, to modify or discontinue, the platform (or any part thereof) with or without notice.

2. We shall not be liable to you or to any third party for any modification, price change, suspension or discontinuance of the platform.

3. We reserve the right to refuse the use of the platform to anyone for any reason at any time.
   
   
   

Term and termination

1. Ee may terminate the terms or the platform at any time with or without cause, and with or without notice. we will have no liability to you or any third party because of such termination.

2. If at the date of termination of the platform, there were any outstanding fees, you will receive one final invoice via email. once that invoice has been paid in full, you will not be charged again.

3. Upon termination or expiration of the terms by either party for any reason, (a) we will cease from providing the platform, (b) you will not be entitled to any refunds of any usage fees or any other fees, pro rata or otherwise and (c) any outstanding balance owed to us for your usage of the platform through the effective date of such termination or expiration will immediately become due and payable in full. all sections of these terms which by their nature should survive termination will survive termination, including and without limitation, warranty disclaimers and limitations of liability.

4. Upon termination or expiration of these terms by either party for any reason, we may delete your archived data within 30 days after the date of termination.
   termination shall not affect the rights of weevi to recover from you losses, damages, indemnity, defense costs, expert costs, collection costs and/or attorneys’ fees or expert witnesses’ cost or other costs of any kind under these terms.
   
   
   

Third party platform

1. In addition to these terms, you also agree to be bound by the additional service-specific terms applicable to services you purchase from or that are provided by our partners, or other third parties.

2. We may from time to time recommend, provide you with access to, or enable third party software, applications (“apps”), products, services or website links (collectively, “third party platform”) for your consideration or use. Such third party platform are made available only as a convenience, and your purchase, access or use of any such third party platform is solely between you and the applicable third party services provider (“third party provider”). Any use by you of third party platform offered through the platform is entirely at your own risk and discretion, and it is your responsibility to read the terms and conditions and/or privacy policies applicable to such third party platform before using them.

3. We do not provide any warranties with respect to third party platform. you acknowledge that we have no control over third party platform, and shall not be responsible or liable to anyone for such third party platform. the availability of third party platform on weevi, or the integration or enabling of such third party platform with the platform does not constitute or imply an endorsement, authorization, sponsorship, or affiliation by or with us. we strongly recommend that you seek specialist advice before using or relying on third party platform, to ensure they will meet your needs. in particular, tax calculators should be used for reference only and not as a substitute for independent tax advice. when assessing the correct tax rates you should charge to your customers.

4. If you install or integrate with a third party platform for use with the platform, you grant us permission to allow the applicable third party provider to access your data and to take any other actions as required for the interoperation of the third party platform with the platform, and any exchange of data or other interaction between you and the third party provider is solely between you and such third party provider. we are not responsible for any disclosure, modification or deletion of your data or store content, or for any corresponding losses or damages you may suffer, as a result of access by a third party platform or a third party provider to your data or store content.

5. These terms and the privacy policy do not apply to such third party platforms, and you should review their privacy policies, terms and conditions and business practices as they may be different than our terms. it is your sole responsibility to comply with such third party terms. access to them is at your own risk, and your dealings and communications with any third party are solely between you and such third party.

6. Under no circumstances shall we be liable for any direct, indirect, incidental, special, consequential, punitive, extraordinary, exemplary or other damages whatsoever, which result from any third party platform or your contractual relationship with any third party provider. these limitations shall apply even if we have been advised of the possibility of such damages. the foregoing limitations shall apply to the fullest extent permitted by applicable law.
   
   
   

Reservation of rights

1. We reserve the right to provide our services to your competitors, and make no promise of exclusivity in any particular market segment, or any feature of the platform. You further acknowledge and agree that weevi employees and contractors may also be weevi customers/merchants, and that they may compete with you, although they may not use your confidential information in doing so.

2. Except for the rights expressly granted to you pursuant to these terms, you acknowledge that you have no right, title or interest in or to this website, the platform or proprietary information. All rights not expressly granted by us in these terms are hereby reserved by weevi. there are no implied rights.
   
   
   

General

1. These terms constitute the entire agreement between you and us and govern your use of the platform, superseding any prior terms between you and us (including, but not limited to, any prior versions of the terms).

2. Headings are for reference purposes only and in no way define, limit, construe or describe the scope or extent of any section.

3. If any provision of these terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that these terms will otherwise remain in full force and effect and enforceable.
   you may not assign the terms without our prior written consent, which we may refuse in our sole discretion. any attempt by you to assign these terms without our prior written consent will be deemed null and void. we may assign these terms at any time.

4. Subject to the foregoing, these terms will bind and inure to the benefit of the parties, their respective successors and permitted assigns.

5. The failure of weevi to exercise or enforce any right or provision of the terms shall not constitute a waiver of such right or provision.

6. No agency, partnership, joint venture or employment is created as a result of these terms, and you do not have any authority of any kind to bind weevi in any respect whatsoever.

7. Nothing in these terms shall be construed to give any person other than the parties hereto any legal or equitable right, remedy or claim under or in respect of these terms. there are no third party beneficiaries of these terms.

8. We will have no liability to you or any third party for our failure to perform our obligations under these terms in the event that such non-performance arises as a result of the occurrence of an event beyond our reasonable control, including without limitation an act of war or terrorism, natural disaster, failure of electricity supply, riot, civil disorder, or civil commotion or other event of force majeure.
   governing law; jurisdiction